Our new place comes with hook-ups, but not a washer/dryer to use. Knowing that we were going to buy a set of our own I (of-course) made a list of all the places I wanted to check out. It included Sears, Sears Outlet, Home Depot, Lowe's and Riegelmann's (the last one was a suggestion). We made it to each one of them, overwhelmed by the task of finding the perfect set that was within our budget. Never having purchased a washer/dryer set before, I wasn't quite sure that it was as involved as it was. So many questions!!
Top loader or front loader? Agitator or no agitator? Lint trap on the top of the dryer or on the inside? How many settings do you want (or really need!)? What color set do we want? What size loads do we want to be able to wash at one time? High efficiency? Pedestals for the front loaders or not? Dimensions are tricky - which units will fit in our space and which won't? How important is the loudness of the machines? Which offer tax credits and/or rebates and which don't? How much extra are the hoses, delivery, set-up, etc?
Needless to say, it was a bit overwhelming. One by one, Sears beat out all the rest of the stores (even the Sears Outlet). We were pretty sure we'd purchase from Sears, but we decided to check out an independent, family-owned business that was suggested by multiple people. Thank goodness we did! Riegelmann's was a great little shop with excellent one-on-one customer service. They do all their own servicing of the machines, complete with delivery and full set-up/haul-away. We appreciated that they showed us demonstrations of different washers so we could take into account the noise-factor as well. We didn't realize until the end of our transaction that we were actually working with Mr. Riegelmann himself! He was great to answer all our questions and show us machines within our budget. He offered pro's and con's of the machines and, most importantly, gave us space to breathe and think. After talking amongst ourselves, we decided this is where we wanted to put our business and made the purchase. Our new beautiful, white, front-loading, high efficiency set will be delivered on the morning of the 18th. In addition to a receipt, they sent us away with a pie slicer/server, potholder and an envelope opener. Love the gimmicky stuff. What I really want is the cute little magnet. I'll have to ask when they deliver it :)
In the end, we left Riegelmann's with a nicer set than we would have gotten at Sears but paid close to the same price. We both feel great about our decision and are happy to have this task completed. In the future, we will definitely think of Riegelmann's for any additional appliance needs.
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